One important thing first: we cannot help with orders, refunds, tracking or returns, because we are not the seller. Those go to whoever you bought from.
Corrections, out-of-date pricing, a factual error, a broken link, or a question about one of the formulas. This is the right place, and every message gets read.
hello@welavie.com
We usually reply within two business days.
These are handled entirely by the seller and their retailer. They hold your order, your payment and your guarantee, and they are the only ones who can act on it.
Find the support link in your order confirmation email. Have your order number ready.
Every product page here states the guarantee period and how to start a refund. Requests always go to the seller, never to us.
Prices change without notice. Tell us what you found and we will re-check and correct it.
Tell us what you are trying to solve and we will point you to the page that covers it, with no sales pitch attached.